Telecom

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Sales

  • Total sales by time period
  • Sales by product or service
  • Sales by lead source
  • Revenue per sale
  • New vs. returning customer sales
  • Track impact on profitability
  • Opportunity for repeat orders for a steady cash flow
  • Identify big ticket value opportunities
  • Stimulate frequent orders
  • Correlate service and quality based on customer association time
  • Top regions for customer churn by satisfaction index
  • Period trends of churn
  • Track low performing sites / services
  • Correlate time of service to customer plans
  • Verify your lead scoring or qualification process
  • Approach customers through preferred channels
  • Make sure the right people are involved throughout
  • Equip executives with the right content at the right time
  • Foster learning opportunities for your sales reps to improve the sales process and win more future deals
  • Uncover aspects of your brand that potential customers appreciate and ones they don’t
  • Fine-tune messaging, adjust campaigns, and create stronger content to highlight company strengths

Churn Prevention

  • Customer Leaving the product / service
  • Improvements to reduced the churn rate
  • Factors contributing to churn rate
  • Satisfaction of customer
  • Suggestions directly from customers
  • Guiding resource for the growth of company
  • Method to increase customer loyalty
  • Improving Customer experience
  • Ways to Increase sales
  • Boosts brand experience
  • Customer retention
  • Customer loyalty
  • Customer recency
  • Decisions about reinvestments
  • Customer repetition
  • Budget management

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