Sales
- Total sales by time period
- Sales by product or service
- Sales by lead source
- Revenue per sale
- New vs. returning customer sales
- Track impact on profitability
- Opportunity for repeat orders for a steady cash flow
- Identify big ticket value opportunities
- Stimulate frequent orders
- Correlate service and quality based on customer association time
- Top regions for customer churn by satisfaction index
- Period trends of churn
- Track low performing sites / services
- Correlate time of service to customer plans
- Verify your lead scoring or qualification process
- Approach customers through preferred channels
- Make sure the right people are involved throughout
- Equip executives with the right content at the right time
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- Foster learning opportunities for your sales reps to improve the sales process and win more future deals
- Uncover aspects of your brand that potential customers appreciate and ones they don’t
- Fine-tune messaging, adjust campaigns, and create stronger content to highlight company strengths
Churn Prevention
- Customer Leaving the product / service
- Improvements to reduced the churn rate
- Factors contributing to churn rate
- Satisfaction of customer
- Suggestions directly from customers
- Guiding resource for the growth of company
- Method to increase customer loyalty
- Improving Customer experience
- Ways to Increase sales
- Boosts brand experience
- Customer retention
- Customer loyalty
- Customer recency
- Decisions about reinvestments
- Customer repetition
- Budget management
