Insurance

Empower the Insurer and Customer with round-the-clock Predictive Service!


Customer Service

  • Get an idea of how your customers feel when using your products
  • Leads to a greater customer retention
  • Improves brand reputation and a higher customer lifetime value
  • Identify the percentage of customers retained over a period of time
  • This also reflects customer satisfaction, repurchase behaviour, customer engagement and emotional ties to your brand
  • Increases brand profitability
  • Identify the percentage of customers retained over a period of time
  • This also reflects customer satisfaction, repurchase behaviour, customer engagement and emotional ties to your brand
  • Increases brand profitability
  • Average Time Taken to solve an issue
  • Improve customer experience by minimizing the time taking issues
  • Avoid customer churn due to higher wait time
  • See how many tickets are raised over certain period
  • Categorize the tickets based on medium like Calls, Emails, Chats
  • Automate business operations for a smooth experience

Risk Profiling

  • Variation in sales
  • Describes efficiency of the team
  • Factors that reduces the pull through rate
  • Efficiency of lending team
  • Describes number of days required to close and fund a loan after written decision
  • Describes the communication between loan officer and borrower
  • Simplicity and smoothness
  • Shows the number of Approval out of total application
  • Speed in the decision making
  • Lowers acquisition cost
  • Consistent decision
  • Customer satisfaction rate
  • Year on year growth of Revenue
  • Return on investment
  • Load abandoned after approval
  • Describes how much communication gap is there
  • Efficiency of application review process

Bringing Data Science to Life

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