Financial Services
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Procurement
- Defect Rate by Supplier
- Analysis of the Defect Type and Defect Rate will offer actionable insights about a supplier’s trustworthiness
- Lead to important business decisions
- Lead Time in Days
- Measure the amount of time between when a supplier receives an order and the time when the order is shipped
- Lead time also confirms vendor availability
- Purchase Order Cycle Time in Hours
- Measure in hours or days from the time a purchase requisition is submitted to the time when it is transmitted to a vendor
- Avoid overspend on wasted purchases or lacking in urgency to stock products
- Compliance Rate by Year
- Analyse the company’s risk management strategy
- Establish programs to consistently and accurately govern the compliance policies over time
- The amount of spend managed by procurement out of total company spend
- Identify sourcing potential and opportunities for savings
- Enhances business profitability, reduces cash leakage and minimizes supplier risk
Customer Segmentation
- Total sales by time period
- Sales by product or service
- Sales by lead source
- Revenue per sale
- New vs. returning customer sales
- Track impact on profitability.
- Opportunity for repeat orders for a steady cash flow
- Identify big ticket value opportunities
- Stimulate frequent orders
- Correlate service and quality based on customer association time
- Top regions for customer churn by satisfaction index
- Period trends of churn
- Track low performing products / services
- Correlate time of service to customer plans
- Investment in customer retention
- Expenditure on customer acquisition
- Revenue generated per customer
- Revenue generated in month
- Determining the reinvestment for upcoming month
- Forecasting sales in upcoming months
- Accurate expense management
